You'll want to collect the following information about your insurance claim before you reach out to update your lender or system's leaser.

• Identify the type of claim you need to file (fire)
• Have your homeowner's insurance policy number, provider's name, contact person's name, and phone number
• Provide a claim number from your homeowner's insurance
• Proof of damage (insurance adjuster's report on company letterhead with business address)
• Indicate your intention for rebuilding the home, and expected timeline

If you purchased your system with a loan, you'll want to get in touch with your lender to understand your options. This applies for lenders that work with AES, such as SunPower loan, Mosaic, Enerbank, and Matador.*

If you are leasing your system, you'll need to contact them to let them know you were affected by fire. This applies if you have a SunPower lease.**

The next step you'll want to make is to contact your bank if your lender or system's leaser suspends your payment requirement. This step is important because it can take time for the lender or leaser to stop your payments and dealing with any lost funds at this time of recovery, which can be daunting.

When you contact your lender or system's leaser, you'll want to request your original contract and final invoice for your system. This will help you have accurate information as you file your solar system's claim.

It's important to request that you get a confirmation email with end date of auto-payments previously established with your lender or leaser.