Information You Provide to Us

We may collect personal information that you voluntarily provide when you:

• Request information, an estimate, or a quote
• Complete a form on our website
• Contact us by phone, email, or through our website
• Request service, maintenance, or other assistance
• Provide information about a solar, battery storage, EV charging, or related energy project

Depending on your interaction with us, this information may include:

• Name
• Email address
• Telephone number
• Property or project address
• Information about your home, business, energy use, or proposed project
• Information contained in documents you choose to provide
• Any other information you voluntarily submit to us

Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies and similar technologies, including:

• IP address
• Browser and device type
• Operating system
• Approximate geographic location based on IP address
• Pages viewed
• Date and time of visits
• Referring website or source
• Website interactions
• Advertising and campaign attribution information
• Cookie and consent preferences

Our website uses cookies and similar technologies, such as pixels, tags, JavaScript, and local-storage technologies.

We use these technologies for purposes that may include:

• Operating and securing the website
• Remembering website and consent preferences
• Providing website functionality
• Understanding how visitors use our website
• Measuring website traffic and performance
• Evaluating advertising and marketing campaigns
• Measuring conversions and responses to advertising

Our cookies are generally organized into the following categories:

Necessary Cookies

These cookies are required for basic website operations, security, fraud prevention, and management of your privacy preferences. Necessary cookies cannot generally be disabled through our cookie consent tool.

Functional Cookies

These cookies enable additional website features and help remember choices or provide functionality requested by visitors.

Analytics Cookies

These cookies help us understand how visitors use our website, including pages viewed, traffic sources, and interactions with the site.

Advertisement Cookies

These cookies and similar technologies may be used to measure advertising effectiveness, attribute website visits or conversions to advertising campaigns, and support advertising-related services.

When you first visit our website, you may be presented with a cookie consent banner powered by CookieYes.

You may:

• Accept All cookies
• Reject All non-essential cookies
• Customize your preferences by category

Non-essential cookies and tracking technologies that are subject to consent are configured not to load until the required consent has been provided.

You may change your cookie preferences at any time by using the cookie settings control available on our website.

Changing or rejecting certain cookie categories may affect some website features but should not prevent access to the basic functionality of the website.

We may use third-party technologies to operate our website, understand website usage, manage forms and embedded content, measure advertising, and evaluate marketing effectiveness.

These technologies may include services provided by companies such as:

• Google Analytics
• Google Tag Manager
• Google Ads
• Google Marketing Platform and DoubleClick technologies
• Meta/Facebook
• YouTube
• Jotform
• CookieYes
• Website hosting and technology providers
• Advertising and marketing service providers acting on our behalf

Depending on the service and your consent choices, these companies may receive information such as your IP address, device or browser information, website activity, referring source, advertising identifiers, and interaction or conversion information.

Third-party providers process information according to their own privacy policies and applicable contractual obligations.

Our website uses Google Consent Mode in connection with our cookie consent system.

Non-essential Google storage permissions are set to denied by default. Google advertising and analytics technologies subject to consent are configured to operate only after the applicable consent has been provided.

You may change your consent choices through the cookie settings control on our website.

We may use information collected through our website to:

• Respond to inquiries and requests
• Provide information about our products and services
• Prepare estimates or proposals
• Schedule appointments or services
• Communicate with prospective and existing customers
• Provide customer service and technical support
• Operate, secure, and improve our website
• Understand website traffic and visitor behavior
• Measure advertising and marketing effectiveness
• Measure conversions generated by advertising campaigns
• Prevent fraud, abuse, or security incidents
• Comply with applicable laws and legal obligations
• Establish, exercise, or defend legal claims

We may disclose personal information to:

Service Providers

Companies that provide services to AES, such as website hosting, form processing, technical support, analytics, advertising measurement, customer communications, and other business services.

Advertising and Analytics Partners

Subject to your cookie choices, we may disclose online identifiers, website activity, and similar information to advertising and analytics providers to measure campaigns, attribute conversions, and support advertising-related services.

Legal and Regulatory Purposes

We may disclose information when reasonably necessary to:

• Comply with applicable law
• Respond to legal process or governmental requests
• Protect our legal rights
• Protect the security of our website
• Prevent fraud or unlawful activity
• Protect the safety of AES, our customers, or others

Business Transactions

If AES is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, information may be transferred as part of that transaction as permitted by law.

AES does not sell personal information for monetary compensation.

However, certain disclosures of online identifiers and website activity to advertising or marketing technology providers may be considered “sharing” under California law when used for cross-context behavioral advertising.

We provide visitors with controls over non-essential advertising and analytics technologies through our cookie consent system. You may reject non-essential cookies or disable Advertisement cookies through the cookie settings available on our website.

California law defines “sharing” specifically to include certain disclosures for cross-context behavioral advertising, even when no money changes hands.

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• Provide requested products or services
• Maintain customer and project records
• Respond to inquiries
• Fulfill contractual obligations
• Meet legal, accounting, or regulatory requirements
• Resolve disputes
• Prevent fraud or abuse
• Enforce agreements

Retention periods may vary depending on the type of information and the purpose for which it was collected.

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

No Internet transmission or electronic storage system can be guaranteed to be completely secure, and we cannot guarantee absolute security.

Our website may contain links to or embedded content from third-party websites and services, including videos, forms, maps, social platforms, and other services. When you interact with third-party content, the third party may collect information according to its own privacy practices. AES is not responsible for the privacy practices of third-party websites or services. We encourage you to review their privacy policies before providing personal information.

Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13 through our website. If we learn that we have collected such information, we will take reasonable steps to delete it.

California residents may have certain rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA/CPRA”), and other applicable California privacy laws.

Depending on whether and to what extent a particular California privacy law applies to AES, those rights may include:

• Right to Know: Request information about the categories and specific pieces of personal information collected about you.
• Right to Access: Request access to personal information maintained about you.
• Right to Delete: Request deletion of personal information, subject to legal exceptions.
• Right to Correct: Request correction of inaccurate personal information.
• Right to Opt Out of Sale or Sharing: Direct a covered business not to sell or share personal information for cross-context behavioral advertising.
• Right to Limit Certain Uses of Sensitive Personal Information: Where applicable, request limits on certain uses or disclosures of sensitive personal information.
• Right to Non-Discrimination: Exercise applicable privacy rights without unlawful discriminatory treatment.

California law currently recognizes these rights, including the right to opt out of sale or sharing and the right to correct inaccurate information.

Categories of Personal Information

During the preceding 12 months, depending on your interactions with us, AES may have collected the following categories of personal information:

• Identifiers and contact information
• Internet or other electronic network activity
• Commercial or project-related information
• Approximate geolocation information
• Professional or business information when voluntarily provided
• Information you submit in communications, forms, or project documents

We collect this information from:

• You directly
• Your browser or device
• Cookies and similar technologies
• Service providers
• Advertising, analytics, or referral partners

We use and disclose these categories for the business and commercial purposes described in this Privacy Policy.

Exercising California Privacy Rights

To submit a privacy request, you may contact AES using one of the following methods:

Phone: (888) 225-4984

Online: Use the Contact Us form at savingenergyforlife.com/contact-us

Mail: Alternative Energy Systems, Inc., 13620 Highway 99, Chico, CA 95973

We may need to verify your identity before completing certain requests. Information provided for verification will be used only as reasonably necessary to process the request.

You may also use an authorized agent to submit a request where permitted by law.

We may require reasonable documentation showing that the agent is authorized to act on your behalf. We will not unlawfully discriminate against you for exercising applicable privacy rights.

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, services, or legal requirements. When we update the policy, we will revise the Effective Date at the top of this page. Material changes may also be communicated through the website or other appropriate means.

If you have questions about this Privacy Policy or AES’s privacy practices, please contact us:

Alternative Energy Systems, Inc.

13620 Highway 99

Chico, CA 95973

Phone: (888) 225-4984

Website: savingenergyforlife.com