"Great expectation management throughout the process and friendly, knowledgeable staff"
"Excellent quality, look and warranty. Great expectation management throughout the process and friendly, knowledgeable staff."
- Tyler S., Chico, CA
"You will not be disappointed with both your solar equipment and the level of service"
"AES provides the definition of ideal customer service. From active communication, site visits scheduled around the homeowner, and using every opportunity to provide info/answer questions, they were outstanding. We had tried for weeks to even get basic quotes from other local and national solar providers, all of which either 1) wouldn't call us back, or 2) used evasive sales tactics with no follow through. AES provided the complete opposite of that with clarity, good pricing, and top-of-the line equipment. You will not be disappointed with both your solar equipment and the level of service. I wouldn't even recommend wasting time with others for quotes that will be the same, or higher, for a worse experience."
- Seth G., Red Bluff, CA
"We could not be more pleased with the work you are doing. Thank you."
- David W., Chico, CA
"They kept us informed every step of the way"
"From the very start of this process AES was amazing to work with. They kept us informed every step of the way. We originally went in just to get information and ended up starting the process. I never felt pressured from the sales rep and felt confident that the information she was giving us was correct not just a sales pitch. The entire staff is very knowledgeable and professional. I will definitely be recommending them to whom ever is looking for solar...thanks again to all the staff at AES!!!"
- Kimberly C., Chico, CA
"Great to work with and always responsive"
"Great to work with and always responsive. Only had the system operating for 2 weeks so far, but so far so good!"
- Johnna Q., Chico, CA
"Good for the city budget and good for the environment"
“The City Council and staff are pleased to be investing in solar energy to offset a large portion of the necessary power consumption at city facilities. This is good for the city budget, and good for the environment.”
- Peter Carr, Orland City Manager, Orland, CA
"I had no idea that getting solar installed could be such an easy process"
"This was an amazing experience from the get go. Our rep, Ian was extremely helpful and just pleasant to be around. He made the process understandable, and smooth. We were kept well informed with every step. I had no idea that getting solar installed could be such an easy process. AES easily has our highest recommendation and we couldn't be happier that we chose them."
- Yvonne R., Red Bluff, CA
"Everyone at AES, the sales, installation and training staff, were all excellent."
"Everyone at AES, the sales, installation and training staff, were all excellent. Highly recommended!"
- Joe S., Chico, CA
"AES has always been upfront and put everything on the table. "
"High efficiency and highest heat efficiency. There are a lot of good companies and a lot of fly-by-nights. AES has always been upfront and put everything on the table. Friendly and cooperative."
- Reid C., Chico, CA
"Very impressed with the entire process and heartily recommend AES"
"AES personnel are very knowledgeable and professional. The installation and hookup went quickly and smoothly. We have been very impressed with the entire process and heartily recommend them."
- Joan T., Oroville, CA
"If you are in the market for solar check out AES"
"I highly recommend AES. Every person that worked on our project was friendly, intelligent and good at their job. The solar panels installed by AES are the best on the US market. The panel and wiring installations were done with precision and expertise. If you are in the market for solar check out AES."
- Margaret B., Chico, CA
"The staff was professional, informative, communicative and prompt"
"Excellent communication and service. All staff involved in the process were friendly, helpful, patient and professional. The final product looks great. It was a pleasure to work with all personnel involved and we would recommend them enthusiastically and without any hesitation."
- Brad and Debbie D., Chico, CA
"The team at AES is the best in every aspect of the solar process"
"After almost a year and a half of doing my own solar research and having multiple companies come to my home, AES is by far and away the best here in Northern California. The team at AES is the best in every aspect of the solar process. If you don't have solar on your home, please look into it...I encourage you to shop around like I did. I can guarantee you that once you're finished shopping, AES will beat every competitor with a far more superior product. If anyone needs a referral, tell them I sent you there. You won't be disappointed."
- Christopher S., Chico, CA
"Thank you, AES"
"Excellence is hard to attain, AES has done just that. Thank you."
- Guy M., Chico, CA
"Everyone we encountered from AES was friendly, professional, and knowledgeable"
"SunPower panels are the best. Everyone we encountered from AES was friendly, professional, very knowledgeable about the product and installation and very accommodating."
- Margaret and Andre, Chico, CA
"We liked what AES had to offer"
"We liked what AES had to offer, and had previous experience dealing with the city planning department of our location."
- Norm P., Orland, CA
"Extremely pleased to find out my company might be in the top five dealers in California!"
"When researching solar power dealers I was extremely pleased to find out that my company might be in the top five dealers in California, [and] SunPower solar panels are in the top three for solar panels. I think that is a win/win situation. Everything was so easy and hassle free to get going. No issues."
- Carol S., Cottonwood, CA
"AES is very professional and the employees we dealt with were great!"
"We just had our solar system from AES go online and we couldn't be happier. Excellent communication and service. All staff involved in the process were friendly, helpful, patient and professional. The final product looks great. [AES] was professional, informative, communicative and prompt. It was a pleasure to work with all personnel involved and we would recommend them enthusiastically and without any hesitation."
- Brad D., Chico, CA
"The systems I had installed at my business and my home are both working great and saving me money every day."
"I just want to say thanks to AES for their service and ethical approach to business over the years. The systems I had installed at my business and my home are both working great and saving me money every day. I really value not only the business relationship but the friendship that I have developed over the years with the owners and staff at AES. They are a very professional, friendly and competent company that upholds the highest level of integrity.
Thanks again AES for all your help and services for my business and family over the years."
- Ben P., Chico, CA
"Excellent service from a very nice staff!"
"Excellent service from a very nice staff! Everyone was polite, helpful and knowledgeable. Warranties and guarantees appear to be top in the industry. A very pleasurable experience!"
- Steve J., Chico, CA
"AES was easy to work with."
"AES was easy to work with. Clean, professional, personable."
- Barry Z., Chico, CA
"Everyone we dealt with was extremely knowledgeable and helpful"
"We had a very good experience every step of the way. We were kept informed of what was coming up next and who would be contacting us. Everyone we dealt with was extremely knowledgeable and helpful."
- Bob M., Chico, CA
"Wow - I was running solar in less than a month!"
"I like the neat, slim look on my roof, and the high production of energy. And wow - I was running solar in less than a month!"
- Luis J., Chico, CA
"KEEP UP THE GREAT WORK AES!!!!"
"I highly recommend AES Team...they are Incredibly through, very fast & efficient, wonderful communication skills with the whole Team. I got five quotes from different companies regarding my high electric bill and AES blows everyone out of the park!!!! KEEP UP THE GREAT WORK AES!!!!"
- Christine S., Orland, CA
"The company did an excellent job of educating us about solar power and how to use it."
"We just installed solar at our home with Alternative Energy Systems and are extremely pleased! From start to finish, the company walked us through the process, answering questions, giving information and showing us how to use our new system. The salesman, Jim, was very helpful with his demonstrations and explanations. The crew installing the system was efficient and courteous. The project manager was on top of everything, making sure things ran smoothly. Kimmie, in the office called every day, asking if we had any questions and pulling everything together. Finally, Abby - who was great - came to our home after everything was installed and walked us through how to monitor the system. Overall we felt that the company did an excellent job of educating us about solar power and how to use it."
- Martha M., Chico, CA
"In the case of AES I have to say that the service level has been excellent."
"We recently got our new solar system hooked up and we are looking forward to a long and efficient energy plan. As a businessman I am often times very disappointed in the service level of many companies but in the case of AES I have to say that the service level has been excellent. Every person that I came in contact with including Brian, Chris and crew, Gys, and the very nice ladies in the office, were all very helpful and professional and seemed very content with their jobs. Credit is due to you for having a team with the highest levels of service and professionalism, it shows in each and every team member. I will always recommend AES to friends and associates and I just wanted to let you know that you have a great company."
- Jim R., Willows, CA
"Great company doing great work."
"Great company doing great work."
- Jeff H., Marysville, CA
"Very happy with the overall process."
"Great service. Not pushy. Very happy with the overall process."
- Darren C., Chico, CA
"Everything... was excellent."
"Everything from meeting to discuss if solar was right for us, to planning, to installation, to the panels and performance itself was excellent."
- Nik J., Chico, CA
" I would highly recommend AES to anybody considering solar."
"AES was very quick and professional throughout the process from the initial consultation through the install and activation process. I would highly recommend them to anybody considering solar."
- Sean J., Orland, CA
"I don't think I have ever had the pleasure of having every single person in a company be so nice."
"Everyone I worked with was super good. I don't think I have ever had the pleasure of having every single person in a company be so nice. THANKS!!"
- Donna M., Durham, CA
“AES did a phenomenal job on the installation of my Tesla Wall Charger.”
“I just wanted to send you and everyone a big Thank You for getting my Tesla Wall Charger installed. Really, really appreciate scheduling, permit getting and everything else AES did to get this done for me.
Also, Chad and Kjell did a phenomenal job on the installation They listened to where I wanted the charging station and went out of their way to accommodate my needs. The installation is very clean and professional thanks to their hard work.
AES is very fortunate to have such a great team in the office and in the field. Once again, Thank You so much. Now I’m ready to take delivery of that Tesla P3D!”
- Randy B., Palo Cedro, CA
"We cannot say enough positive things about our experience with AES..."
"We did a lot of research about solar panel construction types by the various manufacturers and after reviewing their track records and warranties we settled on Sun Power panels. Although we are in the Redding area we chose the Sun Power dealer, Alternative Energy Systems, in Chico based on recommendations from friends that have used them.
We cannot say enough positive things about our experience with AES from our initial visit to their show-room in Chico to the final walk-through after our system was up and running. Instead of experiencing a sales pitch when we visited the showroom we had a very informative discussion regarding the various options regarding size, configuration, and benefits. If anything we felt their estimate of "time to pay-off" was very conservative based on PG&E's track record of rate increases. Once we decided to proceed we were contacted by a project manager, who explained the entire installation process and time line. Throughout the installation process she kept us updated and shepherded the paperwork through the county for permitting and PG&E for approval. She also set up convenient times for the work crews to install the panels and all electrical connections to our main service panel. The crews that did the work were fantastic; they were prompt and courteous and their work was top notch. I was truly impressed with their attention to detail; something that I have not seen with other company's installs that we looked at. Once the installation was complete AES had a "solar coach" come to our house to explain how to monitor our system in terms of energy production and how to monitor our PG&E account including a discussion of how PG&E's net metering and annual "true-up" process worked. Bottom line AES has great folks that do fantastic work."
- Don K., Redding, CA
"We are saving money, doing the right thing, treated wonderfully by AES and have the best hardware on the market."
"We reached out to a few different companies at the beginning of our solar journey and couldn't have been more impressed. SunPower has the most efficient panels on the market and AES has the best service in the industry.
We had a tremendous experience from the initial consultation, through install and all the way through the final solar coaching meeting. We are saving money, doing the right thing, treated wonderfully by AES and have the best hardware on the market - I don't know how we could ask for more.
- Ben K., Chico, CA
"Thank you for all that you did for us, as we changed to your remarkable solar system."
"We want to thank you and the entire SunPower and Alternative Energy Systems Team for all that you did for us, as we changed to your remarkable solar system. Every single one of you did outstanding work, and your customer service is the very best! It has been a pleasure to work with you."
- Denise and Mike O., Chico, CA
"AES... were professional and did a quality job."
"Good quality panels and a good [warranty]. AES was good at communicating with us, were professional, did a quality job and continued to communicate and educate us after the job was done."
- Dominique T., Gridley, CA
"Have already recommended them to my mom."
"Panels are look too be good high quality hardware, Looks nice and has a minimally noticeable setup once completed. Have seen my employer's home install as well as a large system installed at our company prior to having them do my house. Have already recommended them to my mom."
- Greg and Heather K., Chico, CA
"Good, friendly people to work with."
"Good, friendly people to work with. All their employees were courteous and respectful."
- Randy and Sheryl C., Chico, CA
"Every employee... would be considered a 'standout' in most other businesses."
"Every [AES] employee I came in contact with (eight) would be considered a "standout" in most other businesses. They always did what they said they were going to do, did it when they said [they would] and whenever they did not do it the way I would, they did me one better."
- Charles T., Los Molinos, CA
"This company was so honest, professional and top notch."
"We are so happy we chose Alternative Energy.. We received three other bids and tried to deal with different companies and found out about hidden fees not revealed, false promises, etc.. This company was so honest, professional and top notch. I recommended them to my neighbor who just installed their panels too. Great service, homeowner training and best on the market panels..."
- Debbie L., Redding, CA
"It has been a pleasure working with a company like yours…very rare in my opinion."
"Thanks again for all your help…you all have been fantastic with your communication and follow-up, and I do mean all of you. It has been a pleasure working with a company like yours…very rare in my opinion, so thank you!"
- Andy B., Chico, CA
"AES hires quality and professional people."
"We are impressed and pleased with the product and service provided by AES. They surpassed my expectations in all aspects from start to finish. The company was in constant communication in regards to timelines and updates on the installation process -which I appreciated. I even was pleased with the follow-up appointment after our solar was up and running to ensure I had all pertinent paperwork and understood how to monitor our system.
The employees were an absolute pleasure to work with from the initial consultation, through installation and set-up, to follow-up. Zayd and Isaac, the installers of the panels, are my heroes! During installation the neighbor dog knocked out a fence board and was aggressively ready to charge my granddaughter and me. As I was holding the fence board Zayd quickly rushed off the roof and screwed the fence board back into place! He did not hesitate to come to our rescue. Before returning to work Zayd and Isaac made sure my 1 year old granddaughter and I were OK and calm. They put "people before task." AES hires quality and professional people."
- Helen G., Yuba City, CA
"Extremely knowledgeable on their process and were very easy to contact"
"Jim and Kimmie who helped me, were extremely knowledgeable on their process and were very easy to contact. Of all the contractors that I have ever worked with, the [AES] team is the best experience that I have had."
- Mike & Patty D., Chico, CA
"Very efficient. Courteous staff & installers"
Very efficient. Courteous staff & installers. Very thorough information & lovely “thank you” gifts. We are very happy that we went to SunPower! Good service!
- Adele and Eugene A., Chico, CA
".25% power degradation guarantee was a big selling point."
Quality system. .25% power degradation guarantee was a big selling point. Excellent service and communication.
- Michael & Sandy C., Chico, CA
"Your program goes beyond what we found from other solar providers."
Everyone from our initial sales person to our solar coach was outstanding and very flexible in meeting our needs and time table. Your program goes beyond what we found from other solar providers.
- Bill & Laura H., Marysville, CA
"The quality and warranty appears to be more substantial than what other companies are currently offering"
The quality and warranty appears to be more substantial than what other companies are currently offering. The installation was quick and hassle free.
- Sabrina S. & Jody B., Anderson, CA
"Felt like family members working on our project"
Felt like family members working on our project. Professional and respectful. Excellent experience and always kept us informed about details throughout the process.
- Kevin & Robin B., Anderson, CA
“[AES] are very knowledgeable, professional and easy to reach. Every call was returned promptly, and every concern alleviated.”
We are so impressed with SunPower panels. They are top quality in every way. The panels are superior in their construction (nearly indestructible under normal conditions) and the amount of solar energy produced per panel is far more than most companies can claim.
Alternative Energy Systems guided us through the installation, permit and user info process seamlessly. They are very knowledgeable, professional and easy to reach. Every call was returned promptly and every concern alleviated.
Our installers were great! They worked right through the rain and then came back when the ground dried up to smooth everything out. The electricians were tireless in their effort to make sure the cables were out of sight. They also showed great care of protecting our property throughout the install.
We highly recommend this company and system to anyone looking to go solar.”
- Lynda F., Redding, CA
"We couldn't be happier with our system"
Dear AES team, thank you so much for the very generous referral [check] - we couldn't be happier with our system - we will be working on our neighbors to get on board.
- Bob and Kathy R., Chico, CA
"If I thought that professionalism and friendliness would evaporate, once the contract was signed, I was sorely disappointed."
"It took me three years to find a solar company that I felt comfortable with, which included passing on a good friend who is in the solar industry. When I finally pulled the trigger it was with SunPower by Alternative Energy Systems in Chico (yes, their name IS too long). I am that PIA customer that all salespersons dread. However, Chad took that in stride and was extremely patient and understanding with all my questions and concerns. He was so easygoing and low key I'm not rightly sure he can be called a salesman but salesman he is and a damn fine one at that.
If I thought that professionalism and friendliness would evaporate, once the contract was signed, I was sorely disappointed. The installation crew and electricians exemplified the highest standards of their profession. Not only were they punctual, efficient and quick, but they also cleaned my gutters and helped my wife charge her car battery. My only regret was not having a longer list of chores for them.
Because of the construction of my home (log cabin) I didn't want to ruin the aesthetics with a bunch of conduit, junction boxes and other unpleasantness associated with typical solar installation. Not a problem. The boys ran everything through attics and duct chases like little sneaky little ninjas! I don't think the bats or mice even noticed. If there weren't solar panels on the roof you'd never know anything happened and that included wiring in a backup generator.
I'd continue gushing with this review but I need to go outside and admire my glorious new solar array while mocking the PG&E trucks driving by."
- Sam C., Oroville, CA
"They were fast, friendly, knowledgeable and professional throughout the process."
"We were very pleased with the team at SunPower throughout the process. From the initial consultation to the final walk through, the entire process was easy and professional. They were incredibly fast with their install too as it allowed us to receive our tax credit on this year's instead of needing to wait until next year."
- Jody B., Anderson, CA
"Overall, this project gets top marks."
"Definite savings in my PGE bill. They enabled me to secure funding for the project. The sales and installation staff were professional, courteous, and competent. Not being an engineer, I could benefit by more in-depth knowledge regarding how to understand the system's operation and displays. Overall, this project gets top marks."
- Dana V., Yuba City, CA
"Props to AES!"
"AES just finished installing our SunPower panels and we heartily recommend them to anyone thinking about solar panels on their home. They were professional and knowledgeable throughout the process and all their staff were courteous and great to work with. We especially like the software that allows us to monitor the performance of the panels on our smartphone and computer. Props to AES!"
- Lee H., Chico, CA
"Never satisfied with just being good"
"AES did a fantastic pro job from start to finish. They have knowledge of the SunPower duct and know what they are doing. They have the same type of business ethics as SunPower. They strive to be better and are never satisfied with just being good."
- Leighton Z., Chico, CA
"Courteous and competent"
“Definite savings in my PG&E bill. They enabled me to secure funding for the project. The sales and installation staff were professional, courteous, and competent.”
- Dana V., Brownsville, CA
"Knowledgeable and communicative"
“Alternative Energy Systems personnel were knowledgeable & communicative regarding the product, process and time lines. They were friendly and helpful, quickly responding to questions and concerns.”
- James B., Chico, CA
“After reading such positive reviews we went with SunPower and [we’re] glad we did. Excellent business. Such professionalism, promptness and pleasant people to work with.”
- Brad H., Chico, CA
“Our Representative Jenny Johnson was amazing..."
“...always checking in and there very fast anytime I sent a text. The installers were great hard works very nice and even put up with my crazy boxer, Porscha, who liked to be right by their side at potty break time for her to supervise.”
- Jack S., Yuba City, CA
“Fast response after initial call. Very friendly and thorough."
"Good follow through - Brian helped with completion of all forms. [The panels are] functioning well. Looks nice on barn roof. I like the usage app and website to track power.”
- Bob M., Orland, CA
"The finished product is a fine example of proper installation of conduit, distribution panel, and monitoring equipment."
“Your Team kept me fully informed of each step during the entire process. Appointments were kept or updated as needed for both initial survey, and the two phases of installation. The roof mounting, along with roof penetrations was expertly done and very clean. We have had two heavy rain storms since finishing the project and there have been no roof leaks or any other problems associated with the installation. The electricians were well qualified and performance quality of installation was outstanding. The finished product is a fine example of proper installation of conduit, distribution panel, and monitoring equipment. Electricians were very friendly, explaining each step during installation and cleaned up their work area at the end of each day. Would highly recommend your product and crew to anyone considering a solar system.”
- Stan H., Oroville, CA
"I couldn't be happier with the AES team."
"From the first consult to the completed install, it’s gone great. Their team, run by Mischa (PM), Elizabeth (Project Coordinator) and the installers (Carlos, David, Mike and Justin) have done a fantastic job on communication of status, upcoming items, clean installation (detailed, hard workers) etc... I am extremely happy that we went with them on this install.”
- Bill J., Magalia, CA
"Excellent customer service..."
“Excellent customer service through every phase including sale and install.”
- Steve S., Yuba City, CA
“Everyone at SunPower [by Alternative Energy Systems] is extremely professional, polite, knowledgeable, and experienced. "
"They take the time to explain the product to their customers. Appts. were always on time and they cleaned up after the job. We are very happy with our solar panels.”
- Angelique C., Chico, CA
“Everyone we dealt with was courteous, friendly, professional and seemed to be genuinely interested in meeting our needs and expectations. This is a rarity these days."
- Quentin N., Chico, CA
“AES was a great company to work with! Very friendly and reliable!"
"This team communicates and comes through with what they promise!"
- Ruel O., Chico, CA
“SunPower [by Alternative Energy Systems] has been efficient, accurate, and easy to work with.
"Our system has performed above expectations, and we were able to enjoy the summer even in the midst of the heat wave. Kudos.”
- Sue K., Chico, CA
“All the workers are nice and do an efficient job.”
- Sue P., Paradise, CA
“They communicated well and gave us clear options for our situation.”
- Dan S., Yuba City, CA
“I liked that everything was just as they said it would be.”
“I liked that everything was just as they said it would be. They also kept us up to date on all phases of project.”
- Kim B., Chico, CA
“Trustworthy and efficient.”
“Trustworthy and efficient. Best or better warranty than most other panels.”
- Walter L., Chico, CA
“Easy to work with and very friendly employees!!"
“Easy to work with and very friendly employees!! Ian was so good to us in helping us get started.”
- Meg M., Paradise, CA
“Great experience, beginning to end."
"Sales rep Scott Huber was low pressure, knowledgeable, installers professional and polite.”
- Don N., Oroville, CA
“I am happy with my experience and the service provided."
“I am happy with my experience and the service provided. I also would get a $500 referral credit for each person who install.”
- Daniele J., Red Bluff, CA
"Very accommodating, excellent service.”
“I'm using SunPower by Alternative Energy Systems for my solar work. They did the work for my sister and brother-in-law, who are exceptionally satisfied. Jim is account person; Elizabeth is project manager.
- Patricia E., Chico, CA
“Fantastic staff and great information follow up."
"Abby in the Chico office was off the hook and always kept us up to date on our next step.”
- Scott S., Oroville, CA
“This was a good experience from start to finish"
“This was a good experience from start to finish and easy to do.”
- James P., Orland, CA
“Great service! Salesperson was great. His name was Ian.”
- Pam W., Chico, CA
“Excellent staff, streamlined process."
“Excellent staff, streamlined process. No hiccups. Reasonable price. Helpful and responsive.”
- Eric J., Durham, CA
“Of all the quotes I received SunPower [by Alternative Energy Systems] required the fewest panels."
“Of all the quotes I received SunPower [by Alternative Energy Systems] required the fewest panels. Wonderful people to deal with.”
- Kevin S., Chico, CA